I would like to take some time to drop you a line about one of your employees, Dean Darby.
Dean is incredibly efficient, professional and delivers outstanding customer service.
I have lived in Dubai for 5 years, moved on 3 occasions during this time and always endured a negative, long drawn out exercise of viewing unsuitable properties because the estate agents didn’t listen to my requirements and pushed their own agendas.
The experience with Dean is a complete 180 turnaround. He took the time to understand my criteria and only showed me relevant properties, enabling me to make a quick decision and contract signature. It was such a smooth, hassle free process.
Dean’s after sales service is also first class. He stayed in touch to ensure that I had everything I needed leading up to the move in day.
Sometimes, Dubai service standards fall short but I am happy to say that the service that I received from Dean is exceptional, second to none and I will be recommending Dean and the Allsopp & Allsopp team to my friends and colleagues.
Thank you for taking the time to read this and I wish Dean a very long and happy career with you.
Iris Blue, Dubai Marina - July 2018
Carine did an outstanding job to find us a buyer and see the process through in what we all know is a challenging market – a truly professional agent who I would recommend to anyone. Jess also did a great job with the sales progression – overall an excellent experience.
Armada Tower 3, Jumeirah Lake Towers - July 2018
Dear Tracy and Alec,
Me and Francesca would like to thank you on your wonderful assistance. Right from the start the process has been absolutely delightful and smooth.
The generic thought process regarding real estate transactions is rather worrisome and full of surprises, however our process to purchase our home 3801 Marina Heights has been flawless with nothing but praises for the Allsopp & Allsopp Team.
Alec mate you from the beginning were very transparent and straight forward and delivered on all promises. Your duty of care towards the seller was genuine and appreciated by us as buyers.
Once the Contract of Sale was signed (Tracy) you took over and I must say that now i understand the Sales Progression part that Allsopp prides itself in. I think Tracy you were extremely patient, diligent and efficient through out the process with the bank and other departments. Even on the day of the Transfer your approach was extremely friendly as well as professional.
I sincerely thank you both for all your assistance and delivering on a flawless transaction.
Rohan and Francesca, Dubai Marina – April 2018
Hi Jess / Alex / Matt,
Just a short note to express my sincere thanks for all your help and assistance right from day one through to today's completion / transfer
You all made what I thought would be a very stressful time, very easy indeed
Dominic, Palm Jumeirah – April 2018
Dear Matt and Jo,
Thanks so much for your help throughout the process of selling my property in Dubai.
Dealing with the both of you was an absolute pleasure and your efforts and approach to delivering a highly professional customer experience were much appreciated and well noted. I wish you both every success in your futures.
Gareth, Dubai Sports City – March 2018
I would like to thank you and all the teams for this smooth and professional transfer.
I will certainly be coming back to you again both me and my family for future properties and you are highly recommended.
All the best
Frooz, The Meadows – February 2018
First of all, I would like to express my gratitude to have you as an agent. The experience of searching for the right accommodation with you was managed with high level of professionalism.
I appreciate that you took me to see many options and was asking the right questions to get a clear understanding of my priorities.
I believe the searching process was shortened because you have used to information to offer most suitable options for viewing. Also, thank you for arranging the closing in few days. I think you are a rock star agent with great future!
Mohamed, Motor City – February 2018
Leon recently let out our flat in Dubai Arch and I just wanted to tell you that we are very happy with the service he provided. He was very helpful and always on hand to answer any questions!
Hopefully we can work with him again in the future.
Aria, Jumeirah Lake Towers – February 2018
Thank you for every one support
Specially I would like share my experience dealing with Saba Beg, she was very helpful through out the sales process, she is one of the best sales professional person.
Hemant, The Springs - January 2018
Jess /Carine - I was really hoping to come to come and see you both - and say a REALLY Big THANK you to both of you.
I know without your help I would not have been able to secure this sale.
Carine - thank you for pushing me and getting the buyer and offer secured.
Jess - thank you for getting us over the line...and for your great help with DEWA and service charge and not forgetting the many contacts with Armada
thank you to both of you.
Shelina, Jumeirah Lake Towers - January 2018
I am taking the time to write this email rather than going home heading to the first weekend in 2018 because the team really, truly deserve it!
My first communication with Marc Bellamy goes back to 16 Sept. 2017, since then he never failed in answering swiftly and promptly, he understood our goals and made sure to clarify the market situation, negotiating the sale price so both parties are happy.
The verbal and written communication were precise and very clear.
Mark Woodside guided me throughout the second stage of sales progression and again made sure that I am not left behind during the holiday season by providing cover.
The task took a while to finish because of the hectic schedule my boss carry, but we learned a lot!
I personally thank Marc Bellamy and Mark Woodside
Have a lovely weekend all
Annie, Al Furjan – January 2018
Thank you very much for your nice wishes and congrat message.
We are so happy and satisfied with the services received from your representatives.
Especially Mark supported a lot. He kept us updated in each stage and did proper and very professional follow-up. He was very supportive.
For the time being we are planning to live in the apartment. At the time we will decide to rent it or sell it, definitely I will keep you updated.
Thank you very much .
Murat, Palm Jumeirah - November 2017
I am owner of a villa in Sanctuary Falls in Jumeirah Golf Estates which Liam Storey has successfully managed to rent out at a decent annual rent despite all the challenges both in respect of the current real estate market of Dubai as well as the community still not being complete. This has been achieved by the dedication, professionalism and personal attention that Liam has demonstrated over the past few months.
I am sure he is assisted with some great resources at Allsopp & Allsopp and full credit goes to the entire team as well. I would personally like to see Liam succeed within the dynamic organisation Allsopp & Allsopp and I look forward to working with him for a very long time. Please do not hesitate to contact me in case of any clarifications or additional information.
Rajesh, Jumeirah Golf Estates - November 2017
Thank you for writing and for your best wishes.
I thoroughly enjoyed my interaction at every stage of the transaction and specially with Charlie King first and then with Mark later.
The two together have given your company a life time customer.
Thank you, Charlie and Mark.
Asif, DIFC - November 2017
I have recently purchased a property through Allsopp and Allsopp and wanted to provide some feedback.
I couldn’t been more impressed by the team at Allsopp and Allsopp. From start to finish, It was extremely streamlined and professional. Very impressed.
Aaron Parkins, Ben Holliday, Michelle Liddiard, Julia Ferrari and Mark Woodside were truly exceptional and deserve a huge pat on the back for a job well done. Without the team effort of all of them none of it would have been possible.
Ben Holliday- 10/10. The bloke is an absolute gun and I was extremely impressed by the level of service he provided me, 24/7 from start to finish. He deserves to be recognized for his hard, knowledge and level of expertise in the industry. Ben delivered exactly what he promised when he promised it. I have handed his card out to over 20 pilots at work at Emirates since dealing with him and told them not to waste their time dealing with anyone else besides him at the team at Allsopp and Allsopp. I hope the company appreciates the work he puts in as I truly believe he went above and beyond what’s required of him. He made the process extremely streamlined, efficient and stress free. I cant thank him enough.
Ryan, The Views - November 2017
Dear Allsopp and Allsopp,
Thank you so much for the support during our search for the town house and finding one in Dubai. From the beginning of our search we had a challenge of finding the right agent who we can trust and as soon as we met Kane Wild we said that we want to be represented by him only. He was punctual, dynamic and knowledgeable.
He was putting our interest first and was not rushing us to purchase the property we were not sure about. Buying a first home in Dubai is a big thing and having the right people advising you is of the highest importance. We had a feeling that we were represented by a friend or a family member and we could contact him at any time. He listened to our requirements regarding the house we wanted and managed to find the right one.
When we decided to purchase the house we were introduced to Tracy Searle who helped us with the formalities, paperwork and legalities. Tracy was wonderful and helpful. Without this two people it would be much harder for us to complete the transaction and we do believe that they are amazing asset to the agency and that they are representing the best people to choose when it comes to a decision with whom to work with when buying the property in Dubai. Well done and great job! We will recommend you always.
Dragana and Andre, Jumeriah Village Circle – November 2017
Firstly, thank you for your prompt services in renting my villa. The Villa was rented the day I received the keys! This is an indeed 'A job well done!' keep up the good work.
Alfonsa, Town Square – October 2017
Dear Allsopp & Allsopp management,
I have recently successfully signed a tenancy agreement, as a landlord, for my 2 bed apartment in Downtown Dubai with the assistance of Allsopp & Allsopp.
This was by far the smoothest transaction I have had to deal with and I must attribute this to your employee Andero Morgos.
I had bumped into Andero accidentally (after spending 2 weeks with another agent) whilst Andero was with another client in Al Manzil area. I had approached him and explained the issues I was having with other agent to which he immediately took my contact details and promised he would help.
Andero was true to his word and contacted me immediately and arranged for pictures to be taken of my apartment. He even met with one of the other agents I was dealing with to pick up the key and not waste any more time. I informed Andero that my cost was AED150,000 and that I know it was pushing it but couldn't go below that price. I asked Andero to put the apartment at AED155,000 to allow for negotiations.
Within 24 hours, Andero and his colleague Nick, provided me with a tenant that offered me my asking price, AED155,000. In terms of the negotiations on the finer details such as white goods, Andero was very clear and communicative. It honestly could not have gone any smoother. Andero was available anytime I called (even on weekends and past working hours).
I bought my apartment through Allsopp and so I appreciate Allsopp's professionalism but I have never come across an agent so helpful and trustworthy! I have already recommended Andero to my uncle (who deals with his own agents but is now convinced of Andero's abilities) and I shall continue to recommend him to others.
I'd like to thank Andero and Allsopp for making this a totally stress-free process.
Shahd, Downtown Dubai – October 2017
Trust you are doing fine!
We just want to thank you for all the effort you put in to the whole process of our moving in to JVT. I especially appreciated you were always on standby and the communication between us went just perfect.
How it all went and has been handled by you is how everybody should have their realtor. Again thank you so much.
I have a small gift for you, I’m flying to Kuwait tomorrow and be back on Thursday please tell me when your in the area so you can collect or I can bring it if needed :)
Alex, Jumeirah Village Triangle – October 2017
I hope you are doing well.
We just rented a 2 bedrooms furnished apartment in Marina Quays via your agency.
We wanted to take this opportunity to thank Alec for his precious help.
First of all, he managed to understand our needs and expectations and showed us this apartment that matches perfectly our needs even though I contacted him first regarding another property but he was frank enough to tell me it was not what we were looking for.
He has been very responsive and helpful in sorting out all the paperwork needed by Jacques company.
As we were happy with his job, we just wanted to share it.
Anne & Jacques, Dubai Marina – October 2017
Dear Chloe and Paul,
Hope you’re well
I meant to get your contact details to extend my thanks for dealing with Andero Morgos.
He has been most helpful in getting my property exclusive, in being efficient with viewings, his constant contact and follow ups. And most importantly in closing the offer and getting my apartment rented from the first day of viewing.
This is for your reference and thank you again and best regards
Suzy, Old Town – October 2017
My flat mate and I have just rented a flat in The Greens and AJ rented it to us. He was an absolute delight and really tried his best to get us exactly what we wanted and all I can say is he did find us exactly what we wanted. I'm very impressed with how professional he was and how he dealt with our fussiness, he was very patient.
I would recommend him to my friends and family.
Gabriella, The Greens – October 2017
Dear Mrs. Chloe, I hope you are well.
My name is Elisabetta. I have two properties in Dubai and from time to time I was in touch with Mr. Mitchell Franklin.
He called me two days ago since he had a potential client for my flat in JBR. When he heard the flat was vacant he immediately set things in motion. He talked me through to convince me to align my request to the market and he managed to have something more than expected. Then, at high speed actually within last night the deal was done.
The case could have been tricky because my properties are managed by an agency since I am no longer in Dubai. They have the exclusivity and agreed to work with others under my request but of course have their procedures to follow to protect my assets and the post leasing service . I addressed Mr. Mitchell to them and they worked together. Of course the large part was run by him. On my side, I agreed with Mr. Mitchell that I was willing to pay the missing fee share of the fees. Since I believe that if you want the improve your chances to rent, you have to pay the work of people doing it for you.
Honestly and gratefully I have to admit that if everything went smooth and super-fast was because of him. He dealt with the management company procedures and at the same time offered solutions ( e-signature possibility) and 100% availability .
What I liked in particular is that he understood my requirements, concerns and he was straight forward, professional and transparent. He could answer to all my questions about the tenant and this is not common, strangely enough!
If your agency does training I have to say they are effective and if it does not, Mr. Mitchell is particularly talented for this job and most of all helpful, fast and yet precise.
I will certainly keep your agency in my speed dial next year.
In particular I will share this experience and the efficiency of Allsopp & Allsopp and the positive energy of Mr. Mitchell.
Thank you for your cooperation and support.
I wish you a nice day.
Elisabetta, Jumeirah Beach Residence – October 2017
Hello Allsopp &Allsopp
I found a property with Kane Wild, he has helped me a lot to find exactly what I was looking for. He is an excellent agent very proactive.
Thanks a lot for everything
Francielli, Jumeirah Village Triangle – October 2017
Thank you for well wishes. I want to thank everybody that has worked with us on this transfer. Everybody was supportive. Especially Darren and Tracy have put in great efforts.
Irfan, Green Community – September 2017
Special thanks to Saba for being there and sorting everything out. One of the best I have worked with in Allsopp and Allsopp!
Ganga, The Lakes – September 2017
Hi Jess / Ryan
Appreciate that we was able to get everything completed today (earlier than expected), so just want to say a BIG thank you for making this happen and your professionalism through the whole process.
Charles, Dubai Marina – September 2017
Thank you for writing and for your best wishes.
I thoroughly enjoyed my interaction at every stage of the transaction and specially with Charlie King first and then with Mark later.
The two together have given your company a life time customer.
Thank you Charlie and Mark.
Asif, DIFC – September 2017
Thank you to the entire Allsopp team. While you are correct that it was not the ideal price I can only thank you all for your help throughout the process. Thanks also for helping with the various items the buyer purchased in addition to the house. It was much easier for me to leave stuff behind
Mark has been tremendous over the last 2 days and his patience are remarkable considering the is doing the same thing over and over again with differing outcomes.
I wish you all luck with the new office in JGE.
David, Jumeirah Golf Estates – September 2017
Although there have been some frustrating moments with this deal, none of them were the fault of Allsopp & Allsopp or In-House and the way that Saba dealt with difficult situations in a professional and courteous manner was exemplary. I'm very impressed with your service and will be recommending your respective teams to friends and colleagues. It's rare that you get this out here, keep it up!
With great thanks,
Jonathan, Jumeirah Village Triangle – September 2017
My name is Faye, one of your most recent clients working with Mitchell Franklin. It is with pleasure to inform you how satisfied I am with all of the services and sincere assistance that Mitchell has provided to me. Congratulations on hiring such a trustworthy, smart, efficient, dedicated, hardworking, dynamic ..... name it ....and young Real Estate Specialist. It has been two weeks since my arrival in Dubai while I had started to search and look for different places in this city (no luck through other agents) I was so fortunate to find Mitchell. He has been so accommodating and just through the 2nd viewing he found the HOME I was looking for in Dubai. He showed me his interests in his work, what he has been doing and listened to me carefully what my needs were when we first met. I come from Toronto, Canada land of customer service and it's sometimes challenging to adjust the expectations in a new country. Mitchell has made me feel at home even I'm still staying in a hotel but I know that there's a home for me here at Lakeshore Tower. I can't wain to move in!
All Mitchell's efforts is greatly appreciated and I look forward to working with him again for any types of real estates needs. In the meantime, I will certainly refer any potential clients to him.
Faye, Jumeirah Lake Towers – August 2017
I signed a tenancy contract with Josh today and I just wanted to send over my feedback on our experience with Allsopp & Allsopp.
My husband and I have been extremely happy with the service Josh has provided, he has been quick to respond, extremely helpful, informative and just a pleasure to deal with! It’s a refreshing change and I will certainly be recommending him and Allsopp and Allsopp in the future.
Glad to see there are some professional agents still left in this country – he’s an asset!
Have a lovely weekend.
Stephanie, The Springs – August 2017
Being a client of Liam's he is a very professional Real Estate Broker, I had spoken to several Brokers when deciding where to move to in Dubai and there wasn't any who were as attentive and patient as Liam. I can highly recommend Liam especially if you are looking to move to Jumeirah Golf Estates where he has a huge knowledge base.
Luke, Jumeirah Golf Estates – August 2017
Would thoroughly recommend this agency. Molly was an absolute star and worked tirelessly to get a property we loved. Brooklyn did the aftercare bit and sorted out any issues promptly. Can't believe the hours these girls put in! Always quick to reply, even outside of office hours. Both girls did an amazing job and are a credit to your company! Well done ladies! We actually recommended Molly to somebody yesterday, so I'm sure they'll be in touch.
Cassie, Arabian Ranches – August 2017
Hi Chloe and Paul,
Just a note to thank Allsopps for finding our new rental house on Jumeirah Golf Estates and for the tireless services of Liam in particular. He was noticeably more professional than other agents in the market. Always prompt and attentive in his dealings with us, Liam knew exactly what we were looking for, and most importantly, was honest and straightforward. He also negotiated a good deal on the rent and terms. There were a few problems with the house itself, but again Liam has helped to liaise with the landlord to resolve them. We would have no hesitation, based on our experience, in recommending Allsopps to others looking to find a new rental home in Dubai.
Richard, Jumeirah Golf Estates – August 2017
Thank you all very much. Appreciate the support given as we do not live in Dubai.
Simon, Jumeriah Village Triangle – August 2017
Many thanks for your team and consultants Chris and Joseph for support and excellent service to complete this transaction
Abdulaziz, Akoya By Damac – August 2017
Must say I am very impressed with the entire Allsopp and Allsopp team and all the efforts put in by everyone - right from Chris doing the viewings and then Jess getting the transfer done with all the unexpected adversities we faced along the way.
Amir, Akoya By Damac – July 2017
To whom it may concern,
I recently had the pleasure of working with Laura on one of my properties in Dubai.
She is an exceptional lady who truly worked hard from the heart and created a relationship and environment that allowed both me and the tenant to want to work only with her and to listen to her advise and recommendation.
She is an honest, smart , caring and professional lady and will definitely be recomended to our friends and family in here Dubai by us.
We believe your firm is lucky to have her!
All the best,
Nazanin, Downtown Dubai – July 2017
I just wanted to write a personal e-mail to you in response to the below dealings I have had with Ryan Almond from your company.
I can’t commend him enough. He has been extremely professional right from the outset of our discussions. He has taken the time to update me at every step, including after each viewing giving positive constructive feedback to me. Not once has he left me hanging for information or the need to chase him. He’s been “on the ball” at every step of the way and I am delighted to say that he has found me a suitable tenant so the outcome is even more positive.
Living abroad makes it challenging yet dealing with Ryan has been effortless yet effective and put my mind at ease. The factt hat we haven’t met in person has not hindered our relationship and in fact, makes it even more commendable that he has given me such a high level of service without ever meeting me. He is a true asset to your organization and I just wanted to make sure you are aware that he has gone above and beyond his duties when dealing with me and I can’t thank him enough for being so professional and efficient. I am truly impressed by his level of integrity and professionalism. You have a fine young man in your team!
Please pass on my thanks once again to him. I have been delighted with the service I have received from him.
Pat, Dubai Sports City – July 2017
Delighted to have completed. Our thanks to all at A&A/ In-House Conveyancing.
John and Kate, Green Community – July 2017
Laila, Tracy and Alim,
Thank you all very much for the first class service that I received in the sale of Bayside.
All services have been undertaken to a high professional standard and I particularly like the direct communications and by personnel with English as their "mother tongue"; this undoubtedly helped avoid any misunderstandings.
What could have been a complicated process turned out to be a simple, straightforward and stress free experience, at least from my perspective!
I suppose that the ultimate accolade is that I would definitely recommend Allsopp & Allsopp, and particularly Alim and Tracy, to anyone looking to buy/sell in the UAE.
Cameron, Dubai Marina – July 2017
Thank you for your kind wishes.
Allsopp & Allsopp, I would like to congratulate you for having Darren and Mark who both helped and supported us during the transaction of the sale and the registration.
You are very lucky to have them, they kept me updated step by step right until the end of the sale.
I wish them the best and will not hesitate to refer Allsopp & Allsopp to my friends.
Fatima, Green Community – July 2017
My wife and I thank you, Mark and especially Darren for the outstanding service you provided during this transfer.
Darren did an amazing job from Day 1 showing me all around his properties and working on a Friday just to get me to know JGE. His enthusiasm is the only thing that made me go for the villa I got today. I dealt with more than 10 agents at that time and they all gave up showing me around except for Darren.
Dani, Jumeirah Golf Estates – July 2017
Yesterday we found and separated the apartment we were looking for due to the great service provided by one of your team members: Rob. I just wanted to tell you that his service was great, warm and very effective. He is a fine young man that puts his hearth in his job!
We are happy to find people like him in the Dubai's real state bussines . Congratulation for having him!!
Claudia, The Greens – July 2017
I would like to thanks Tracy for her great job.
Please let me know if there is an official site to praise the good work of AllsoppandAllsopp
Rosanna, Dubai Marina - June 2017
Dear Daniel and Darren and the wonderful team at Allsopp and Allsopp,
A big thank you to all for helping us find our dream home. The high level of service and professionalism shown to us by your team encouraged us to also hand over our existing property, a small apartment in the Greens, to Allsopp and Allsopp for renting out and Daniel Heywood did a remarkable job in meeting our requirements and renting out the apartment in a short period of time with minimal fuss.
You can count on us to be a walking talking advertisement for Allsopp and Allsopp. We wish you all the best.
Eliane and Ramzi, Green Community - June 2017
Ben hand held me through the tricky waters of mortgage selection and process from beginning to end. I really could not have wished for a better professional in this regard and I would not hesitate to recommend him personally and his services to any of my friends.
Brandon, Mortgage Services – May 2017
Just a note of appreciation for your outstanding service in having the lease of my apartment renewed. I was impressed by the sheer professionalism, commitment and patience demonstrated during the process. No doubt, these are the fine qualities that set you and your company apart from the rest.
As a landlord, I have been dealing with real estate agencies for over 10 years now and I must say this was my best ever experience. I would like to ask you to bring this to the attention of your management.
Thank you once again.
Michael, The Views – March 2017
I wanted to take a minute of your time and drop you a private note to let you know that Saba has provided a service you should be proud of – Saba has worked incredibly hard, been totally flexible and run here, there and everywhere in her determination to get the deal done.
She also acted in a calm and professional manner all the way through what is a pretty stressful process, but removed and transferred those stress levels onto her own shoulders!
You have a real company asset there – trustworthy, truthful and knows her game…..and having lived here for over a decade, this is a rarity in Dubai.
Many years ago I completed a fast track project directly for Gordon Ramsay, full of pitfalls, trials and tribulations – the one thing that sticks in my memory was at end of the project when he hand delivered me a copy of his latest book and a note inside that read ‘Thank you – a job well done’.
Not my business, but I would strongly suggest Saba gets a pat on the back for ‘a job well done’.
All the best,
Chris, Jumeirah Village Triangle - February 2017