Advice for tenants

Here's some help navigating through, what can be, a tricky letting process. We hope you find these tips helpful!

Your Questions Answered

No, since the Tenant Fees Act 1 st June 2019, Agents are no longer able to charge for application fees in relation to the tenancy.

All deposits paid will be of a value which is equivalent to five weeks’ worth of rent which is in line with the regulations from the Tenant Fees Act June 2019. All deposits are registered within 30 days of the move-in date with The Tenancy Deposit Scheme.

Weekend opening hours are from 9-3.30pm on Saturday and closed on Sunday, however we will endeavour to make appointments outside of these hours if necessary and possible

As a minimum, we require proof of photographic identification and proof of your current address, however, further documents may be requested dependent on situation/circumstance.

Property inspections need to occur every six months, both to ensure the property is being taken care of properly, but also as an opportunity for you as tenants to be able to show the property management team any issues in person.

The Allsopp & Allsopp team will be able to tell you who your provider will be when you are moving into a new property. Meter readings are also provided at this time so all you need to do is contact the company and set up your account.

Certainly. This is your decision who you want to provide your utilities, however, should there be any cost involved, this is your responsibility to cover these charges.

For any non-emergency issues, the property management team can be contacted via email or by calling one of our office’s during opening hours. They may need to ask, follow up questions in order to arrange the proper repairs. For an emergency, the emergency numbers and procedures are provided upon move in. Simply inform the team as soon as possible of what has occurred.

Once your keys have been returned to our office, a final check out inspection will take place to ensure the property has been returned in good condition. Once this is completed a copy will be sent to you and the landlord. The Property management team will then negotiate between landlord and tenant for any dilapidations.