Created by Feefo, Trusted Service is awarded only to those businesses that use the customer insights platform to collect genuine reviews and insights. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
Allsopp & Allsopp met the criteria of collecting at least 50 reviews between January 1st, 2018 and December 31st, 2018, with a Feefo service rating of between 4.0 and 4.4. The trusted real estate company ensure every single client who has completed either a sale or rental agreement with them are sent the link to leave a review on Feefo. In total, Allsopp & Allsopp received over 400 reviews in 2018.
Lewis Allsopp, CEO of Allsopp & Allsopp commented: “We are very proud to receive this award from Feefo. It recognises the client care we provide and the great experiences to all of our valued clients who we feel are the most important judges of what we do. We’re committed to delivering the highest quality of service, so it’s important for us to listen, understand and respond to all of our clients and really take their feedback on board. The reviews left by our clients on Feefo have enabled us to consistently improve on our services throughout 2018 and now we’re looking forward to another successful year of more happy clients.”
Congratulating Allsopp & Allsopp on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continued success of the businesses that work in partnership with us throughout 2019.”