Move in Instruction

Move in Instructions

For move-in permits an EJARI and DEWA account are compulsory (except in DIFC). Please read the instructions below on how to apply for both.

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1. What is Ejari? Ejari is an online registration system initiated by Real Estate Regulatory Agency (RERA). RERA requires all Dubai rental or lease contracts to be recorded at this portal.

2. How do I register Ejari? Ejari registration must be done in person at Ejari Centres (Al Manara Centre, Al Barsha Mall, Oud Metha, Port Saeed, Zabeel) or at Dubai Land Department.

Monday-Thursday : 8am - 8pm Friday: 8am to 12pm & from 2pm to 7pm Sunday: 9am-2pm. (9am – 2pm during the week only Ramadan).

3. What is the cost of Ejari? Ejari registration costs AED 215 + VAT. 

4. What documents are needed to register Ejari?

  • Original Tenancy Contract OR clear scanned copy of the contract 
  • Copy of the title deed, 
  • Your physical Emirates ID card
  • Copies of your passport & visa
  • The owners ID documents and/or all Power of Attorney (POA) documents if the contract has been signed by a POA.

5. Ejari – Manage Co-occupants

Once the Ejari is registered, the Tenant will need to download the Dubai REST App, and add your co-occupants.

The process is laid out below and for any further assistance please contact the Dubai Land Department: 800 4488

  • 1. Open the Dubai REST App and log in/ register. You can also log in via the UAE PASS.
  • 2. Choose your role as 'Individual'.
  • 3. From the dashboard, select the property where you are the tenant.
  • 4. Select 'manage co-occupants' to proceed.
  • 5. Select 'Add More' to enter the details of the co-occupants and then select 'Verifiy'.
  • 6. Make sure to add the details of all the co-occupants.
  • 7. To remove a co-occupant, select the delete icon and submit.

1. What happens next? After your Ejari has been successfully registered, you will be able to set up your Dubai Electricity and Water Authority (DEWA).

You will automatically receive an SMS or email within the next 24 hours with an account number asking you to make your security deposit online.

2. What are the costs for DEWA?

  • AED 2,000 security deposit for apartments 
  • AED 4,000 security deposit for villas
  • AED 130 + VAT admin fee to set up your account.  
  • Once the payment has been made, the utilities will be connected within the next 15 hours. For further and step by step assistance on the DEWA website or mobile application , please contact DEWA: 04 601 9999 Choose 2 for English, 2 for Customer service, and 0 for Customer care representative.